Welcome to OneWash OKN. This Privacy Policy describes how we collect, use, disclose, and protect information through our website onewashokn.com and in connection with our exterior cleaning and property maintenance services in Kelowna, BC.

By accessing or using this Site or our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you fill out the quote or contact form on our Site, we may collect:

Name, company
Email address
Phone number
Address details (street, city, postal code)
Service details (service type requested, project description)

b. Device & Usage Data

When you browse our Site, we may automatically collect:

IP address
Browser and device type
Pages visited and time spent
Referral source and site activity

These are used to analyze and improve our Site and service offerings.

2. How We Use Your Information

We may use your information for the following purposes:

To respond to your inquiries and schedule services
To provide quotes, confirm bookings, and follow up on services
To send updates, service reminders, or promotional offerings if you opt in
To operate, monitor, and improve our website and service delivery
To meet legal or safety obligations required for licensed maintenance operations

3. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

Service partners (e.g. third‑party tools for communication or scheduling)
Legal authorities if required by law or to protect rights
Specialized service providers, only as necessary to carry out requested services

4. Cookies & Tracking Technologies

We may use cookies, analytics tools, and other tracking technologies to:

Enhance site functionality and user experience
Evaluate marketing campaigns and site usage

You may disable or manage cookies via your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no system is entirely secure—not even internet transmission.

6. Your Rights

Depending on your jurisdiction (e.g. Canadian provincial privacy law), you may have rights to:

Access personal information we hold
Request correction or deletion of inaccuracies
Opt out of communications at any time

To exercise your rights, contact us using details below.

7. Third-Party Sites

If our Site links to external websites, we are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal data.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.”

10. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

OneWash OKN (Onewash Okanagan)
📧 Email: [email protected]
📞 Phone: 250-936-9274
🌐 Website: https://onewashokn.com
📍 Address: 860 K.L.O. Rd, Kelowna, BC V1Y 9K9